How We Use Your Information

At Peptide Shop Europe, personal information is used only where necessary to operate the website, process customer accounts and orders, respond to enquiries, provide support, improve security, and meet legal or regulatory obligations.

Forms and Enquiries

When you submit a support request, contact form, wholesale enquiry, or general message, we may collect your name, email address, order reference, and the details you choose to provide so we can respond effectively.

Orders and Accounts

If you create an account or place an order, we may process information needed to manage your account, confirm payment status, arrange dispatch, provide tracking updates, handle support requests, and maintain legally required transaction records.

Comments

If comments are enabled and visitors leave comments, the website may collect the data shown in the comments form, the visitor IP address, and browser user agent string to assist spam detection. An anonymized string generated from an email address may be provided to Gravatar to check profile-picture availability.

Media

If you upload images to the website, avoid uploading images with embedded location data such as EXIF GPS information. Visitors may be able to download and extract location data from uploaded images.

Cookies, Analytics and Embedded Content

Cookies

The website may use cookies to support account login, cart functionality, checkout/session security, saved preferences, and website analytics. Login cookies, screen option cookies, and temporary browser-test cookies may be set by WordPress and WooCommerce functionality.

Google Analytics

• Analytics tools may be used to understand visitor activity and improve the website.
• Analytics cookies may collect usage information such as page views, device/browser type, and general location signals.
• Where possible, analytics information is processed in aggregated or anonymized form.
• Analytics data is not used to personally identify individual visitors.

Embedded Content from Other Websites

Articles and pages may include embedded content such as videos, images, or external articles. Embedded content behaves as if you visited the external website directly and may collect data, use cookies, or track interaction according to that provider’s policy.

Your GDPR Rights

Access and Portability

You may request a copy of personal data associated with your account, orders, comments, or form submissions where applicable.

Rectification

You may ask for inaccurate or incomplete personal information to be corrected.

Erasure

You may request deletion or anonymisation of eligible personal data. Some order, transaction, security, or compliance records may need to be retained where legally required.

Complaints and Requests

Privacy requests can be submitted through the contact page. We may need to verify your identity before acting on a request to protect your account and data.

Email Marketing

If you subscribe to newsletters or promotional emails, we use your email address to send updates and offers. You can unsubscribe from marketing emails at any time using the unsubscribe option where available or by contacting support.

Data Security and Retention

We use reasonable administrative, technical, and hosting safeguards to protect personal information against unauthorized access, loss, misuse, or alteration. Data is retained only for as long as necessary for the purposes described above, including account support, order history, legal obligations, fraud prevention, and website security.

Disclaimer: Information on this website is for research and educational purposes only and is not designed to diagnose, treat, cure, or prevent any condition.